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FAQs

What are your rates?

Our rates vary depending on size and type of storage. Please call for rates and available sizes or a list of our rates can be found here

Should I make a reservation?

Availability changes on a daily basis. In order to make sure the space you want is available when you need it, we recommend that you make an advance reservation.

Do I need insurance?

You may carry your own insurance (check your homeowner's or renter's policy to see if you are already covered) or apply for insurance coverage from a company that specializes in self-storage insurance. We can provide new tenants with a brochure from one of these companies. Insurance is the tenant's responsibility. Watercraft, RV, or Auto must provide proof of current insurance and registration.

Do you give me a key?

You provide your own lock and key so that you are the only one with access to your unit. You may purchase a high quality lock at our storage office.

Can you auto bill my credit card each month?

You will need to visit the facility to lease your unit and make the initial payment. After that, you may call to make payments by credit card or we can set up your account to automatically charge your credit card each month.

What type of payment do you accept?

We accept cash, check, Visa, MasterCard and American Express. Payments after hours can be placed in our night payment box. Checks or money orders only... please DO NOT put cash in this box.

I only need storage for a few days, can I rent by the day?

The minimum rental period is 1 month. You may use the space for a few days, a few weeks or all month however we are unable to offer refunds for early move-outs.

What kind of documentation do I need to rent a unit?

A valid drivers license or federal ID with picture is required to lease a unit. Motor vehicles, Watercraft and RV must be accompanied by current registration and proof of insurance.

How long to complete my transaction on move-in day?

The entire move-in process should take less than 15 to 20 minutes. Please keep in mind this time could vary depending on whether there are other customers ahead of you when you arrive. Mornings are usually the slowest period of the day while afternoons are busier.

Hours & Access

Office

  • Tues - Fri 9:00 am - 6:00 pm
  • Sat 9:00 am - 1:00 pm
  • Closed Sunday - Monday

Access

  • 7 Days A Week
  • 5:00 am - 11:00 pm

5200 East Grand Forest Drive, Boise, ID 83716

Our Location

Our Facility

Copyright © 2013 Columbia Storage
*SPACE SIZE APPROXIMATE: Space sizes are approximate and for comparison purposes only.
Spaces may be smaller than indicated in advertising or other size indicators.